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Have questions?
We’re here to help!

At Al Faiate International, we value clear communication and great service.
Whether it's about shipping, sizing, or returns — we've got answers.

Frequently Asked Questions

We offer men’s and women’s clothing, shoes, and stylish home décor.

Yes, we ship worldwide with reliable and trackable delivery services.

Standard delivery takes 5–10 business days, depending on your location.


Yes! We offer free shipping on all orders, with no minimum spend.


You can request a return or exchange within 14 days of receiving your order.

Absolutely — our designs are original, and many items are exclusive to our brand.

You can reach us via email or our contact form, and we’ll reply within 24 hours.

Payment Methods

We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and bank transfers.

Yes, all payments are processed through secure, encrypted gateways to protect your information.

Yes, our system automatically converts prices to your local currency at checkout.

Currently, COD is available in select regions. You’ll see the option at checkout if it applies to your area.